← Help Center
My Library Is Empty or Missing Readings
My Library should show all your purchased blueprints. If it’s empty, here’s what usually fixes it.
Quick Fixes
- Log out and back in — refreshes your session.
- Check you’re using the same email you purchased with (or linked emails).
- If you used a different email, link it in My Account → Linked Emails.
- Generation still processing? Wait until status shows “Completed”.
Still missing?
Email support@cosmicblueprint.io with your purchase email and access code — we’ll locate them quickly.