Refund Policy

Last Updated: December 21, 2025

1. Overview

Thank you for choosing Cosmic Blueprint, a service provided by BW Digital Publishing, LLC, based in Carrollton, Georgia. This Refund Policy applies to all purchases of personalized Cosmic Blueprint Readings delivered digitally via our application at app.cosmicblueprint.io. By purchasing a reading, you agree to this Refund Policy, which forms part of our Terms and Conditions.

2. Non-Refundable Purchases

All purchases of Cosmic Blueprint Readings are final and non-refundable due to the personalized, immediate, and digital nature of the content. Once payment is processed, generation begins promptly (typically within minutes), and access is provided instantly.

We do not offer refunds for:

  • Change of mind or dissatisfaction with the content or interpretation of the reading.
  • Readings generated based on inaccurate or incomplete birth data provided by you (date, time, or location).
  • Any subjective disagreement with the astrological or AI-generated insights.

Cosmic Blueprint Readings are provided for entertainment and personal reflection purposes only and are inherently subjective.

3. Exceptions

In limited circumstances, we may consider a refund or replacement at our sole discretion:

  • Non-Delivery: If your reading is not accessible (via email link or your account) within 24 hours of successful payment, despite no technical issues on your end.
  • Technical Failure: If the delivered PDF is corrupted, inaccessible, or blank due to an error on our side.
  • Duplicate Charge: If you were inadvertently charged multiple times for the same purchase.

To request consideration, contact us at support@cosmicblueprint.com within 7 days of purchase, including your order ID and details of the issue. We will investigate promptly and may request verification. If approved, refunds are issued to the original payment method. We may offer a replacement reading instead of a refund where appropriate.

4. Chargebacks and Disputes

Initiating a chargeback or dispute with your payment provider (e.g., credit card issuer or Stripe) without first contacting us is considered a breach of this policy and our Terms and Conditions. For valid purchases that have been successfully delivered and accessible, chargebacks will result in immediate and permanent revocation of access to the reading, your account, and any related content.

We encourage you to reach out to us directly first so we can resolve any issues amicably. Unwarranted chargebacks may incur additional administrative fees that we reserve the right to recover.

5. Changes to This Policy

We may update this Refund Policy from time to time. Material changes will be communicated via email or prominent notice on our site. Continued use of our services after changes constitutes acceptance.

6. Contact Us

For questions or to request consideration under this policy, please email support@cosmicblueprint.com.

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